How To Fix “Uplay Doesn’t Launch” Issue

Uplay Doesn't Launch

One of the major plagues for any gamer is launching their gaming platform only to find that it’s unresponsive.

This guide, equipped with in-depth information and step-by-step solutions, is your strategic blueprint to conquer the “Uplay doesn’t launch” issue.

Uplay, Ubisoft’s digital distribution platform, provides access to an extensive catalog of games, additional content, and social connectivity.

However, there may be times when Uplay fails to launch, creating a bump in your gaming journey. Understanding the causes can help find the most effective solution to this issue.

Uplay Doesn't Launch

Causes for Uplay Failing to Launch

Here are some reasons why Uplay might refuse to launch:

Outdated Uplay Client: An outdated Uplay client may cause compatibility issues, resulting in the application failing to launch.

Corrupted Files: Corrupted or missing files in the Uplay installation can cause the client to malfunction.

Software Conflicts: Other software on your computer, like an antivirus program, may be interfering with Uplay.

Network Issues: Connection problems can hinder Uplay’s ability to launch.

Solutions to Fix “Uplay Doesn’t Launch” Issue

Outlined below are step-by-step solutions to combat the “Uplay doesn’t launch” issue:

Solution 1: Update Uplay Client

Step 1: Go to the official Ubisoft website and download the latest version of the Uplay client.

Step 2: Install the updated version, which should overwrite the previous one.

Step 3: Try launching Uplay.

Solution 2: Check for Corrupted Files

Step 1: Navigate to the Uplay installation folder on your PC.

Step 2: Delete all files and folders except the “games” folder and “Uplay.exe”.

Step 3: Relaunch Uplay. It should begin to update and replace the deleted files.

Solution 3: Disable Interfering Software

Step 1: Temporarily disable any antivirus or firewall software.

Step 2: Try launching Uplay. If it launches successfully, you’ve found the culprit.

Step 3: Add Uplay to your software’s exception list before re-enabling it.

Solution 4: Check Your Network Connection

Ensure that you have a stable internet connection. If the connection is poor, try resetting your router or switch to a wired connection if you’re on Wi-Fi.


The “Uplay doesn’t launch” issue can be a significant setback for any gamer. However, with this detailed understanding of the causes and these practical, step-by-step solutions, you can restore Uplay to full functionality. Let nothing stand in the way of your gaming adventures.

Frequently Asked Questions (FAQs)

Here are some of the frequently asked questions to this issue:

Q1: Why isn’t my Uplay launching?

A: Uplay might not launch due to several reasons such as an outdated Uplay client, corrupted files in the Uplay installation, software conflicts with other programs on your computer, or network issues.

Q2: How can I update my Uplay client?

A: You can update your Uplay client by downloading the latest version from the official Ubisoft website and installing it.

Q3: What should I do if an antivirus program is interfering with Uplay?

A: If an antivirus program is interfering with Uplay, you can temporarily disable the antivirus, try launching Uplay, and if successful, add Uplay to your antivirus’s exception list before re-enabling it.

Q4: Will deleting files from the Uplay installation folder delete my games?

A: No, as long as you don’t delete the ‘games’ folder, your installed games will remain intact. Deleting other files will force Uplay to update and replace those files, potentially fixing the launch issue.

Q5: How can I check if my network connection is causing Uplay not to launch?

A: You can test your internet connection by trying to load a webpage or use another online service. If the connection is poor, consider resetting your router or switching to a wired connection.


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