How To Fix “Roomba Error 5”

Roomba Error 5

Encountering error codes on your Roomba can interrupt your regular cleaning schedule, and one of the more common issues is the Roomba Error 5. This error signifies that the charging system isn’t working correctly.

No need to panic, though. In this comprehensive guide, we will delve into the causes of the Roomba Error 5 and provide step-by-step solutions to get your robotic cleaner back on its feet.

Roomba Error 5

Causes of Roomba Error 5

The Roomba Error 5 usually points to issues with the charging system. The main culprits behind this are:

Faulty charging contacts: Dust or grime may accumulate on the charging contacts of the Roomba or its Home Base, hampering effective charging.

Poor battery connection: If the Roomba’s battery is not correctly installed or the connections are loose, the Roomba might not charge properly.

Battery issues: If the Roomba’s battery is too old or damaged, it might not be able to hold a charge, leading to Error 5.

Solutions to Fix Roomba Error 5

These solutions, from cleaning the charging contacts to replacing the battery, can resolve the Roomba Error 5:

Solution 1: Clean the Charging Contacts

Dirt or grime can interfere with the charging process.

Step 1: Power off the Roomba and remove it from the Home Base.

Step 2: Clean the charging contacts on both the Roomba and Home Base using a dry cloth.

Step 3: Put the Roomba back on the Home Base and see if it charges.

Solution 2: Check the Battery Connection

A poorly connected battery can prevent charging

Step 1: Power off the Roomba and remove the battery.

Step 2: Check for any loose connections or debris in the battery compartment.

Step 3: Reinstall the battery and ensure it fits securely. Check if the Roomba charges.

Solution 3: Reset the Roomba

This can help clear minor glitches in the system.

Step 1: Remove the Roomba from the Home Base and then press and hold the CLEAN button for about 10 seconds until all indicators light up.

Step 2: Release the button and place the Roomba back on the Home Base. See if the error resolves.

Solution 4: Replace the Battery

If the battery is old or damaged, replacing it may be necessary.

Step 1: Purchase a new, compatible battery.

Step 2: Replace the old battery with the new one, following the manufacturer’s instructions.


Roomba Error 5 can be a temporary setback to your automated cleaning process, but with the right know-how, you can quickly rectify the issue. The solutions listed above can help you troubleshoot the error and get your Roomba back up and running.

However, if the error persists, it’s advisable to contact iRobot customer service for further assistance.

Frequently Asked Questions

Here are some of the Frequently Asked Questions to this topic:

Q1: What does Roomba Error 5 mean?

A: Roomba Error 5 indicates that there is an issue with the Roomba’s charging system. This could be due to dirty charging contacts, poor battery connections, or a faulty battery.

Q2: How can I prevent Roomba Error 5 from happening?

A: Regularly cleaning your Roomba’s charging contacts and ensuring the battery is correctly installed can help prevent this error. If your Roomba’s battery is old, consider replacing it.

Q3: I have cleaned the contacts and checked the battery, but the Roomba Error 5 persists. What should I do?

A: If you have performed all the recommended steps and the error persists, try resetting your Roomba. If the problem still persists, consider reaching out to iRobot’s customer service for further assistance.

Q4: How often should I clean the Roomba’s charging contacts?

A: It’s good practice to clean the charging contacts on both the Roomba and its Home Base once every couple of weeks, or as soon as you notice the Roomba struggling to charge.

Q5: My Roomba’s battery is new, but I am still getting Error 5. Why is this happening?

A: If your battery is new and you’re still encountering Error 5, the problem might lie in the charging system. Check your charging contacts for dirt or grime and make sure the battery is properly installed. If the error continues, contact iRobot’s customer service for support.

Q6: Will resetting my Roomba erase its memory?

A: Resetting your Roomba can erase its cleaning schedule and other settings. However, it will not erase the map of your home if you have a mapping Roomba model.


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