How To Fix “LG IMS Keeps Stopping” Error

LG IMS Keeps Stopping

The “LG IMS keeps stopping” error can disrupt your daily communication activities, but don’t let it worry you. Our step-by-step guide will illuminate the causes of this error and provide effective solutions to tackle it.

LG IMS Keeps Stopping

Causes of “LG IMS Keeps Stopping” ErrorĀ 

Here are some of the common causes to this error:

Outdated System Software: An outdated operating system might lead to the LG IMS error, as the application might not function correctly with older versions.

Corrupted Cache/Data: The accumulation of cache and data over time can sometimes lead to corrupt files, causing this error.

Faulty App: The IMS app itself might have issues leading to the error.

Solutions to Fix “LG IMS Keeps Stopping” ErrorĀ 

Here are some of the solutions to fix the error:

Solution 1. Update System Software

Step 1: Navigate to “Settings” on your LG device.

Step 2: Scroll down and tap on “System updates”.

Step 3: If an update is available, click “Download” and wait for it to install. This could potentially resolve the issue.

Solution 2. Clear IMS Cache and Data

Step 1: Go to “Settings” and select “Apps”.

Step 2: Find “IMS Service” and select it.

Step 3: Click on “Storage”, then “Clear cache” and “Clear data”. Be aware this will delete all stored data related to the app.

Solution 3. Disable LG IMS if Problem Persists

Step 1: Navigate to “Settings” and click on “Apps”.

Step 2: Select “IMS Service” from the list.

Step 3: Tap on “Disable” to turn off the app temporarily. This should alleviate the issue, but you may lose some features of the application.


While the “LG IMS keeps stopping” error can be frustrating, a structured approach to troubleshooting can solve the issue quickly.

Regular system updates, clearing the cache and data, or temporarily disabling the app are effective solutions. Armed with this guide, you can tackle this error head-on and continue with your digital tasks hassle-free.

Frequently Asked Questions

Here are some of the frequently asked questions:

Q1: What does IMS stand for and what is its purpose in my LG device?

A1: IMS stands for IP Multimedia Subsystem. It’s a framework used to deliver IP multimedia services, like Voice over IP (VoIP), video calling, and instant messaging, among others.

Q2: Will updating the system software erase my personal data?

A2: Normally, updating system software doesn’t erase your personal data. However, it’s always good practice to back up your data before performing any system updates to prevent accidental data loss.

Q3: What happens when I clear the cache and data of the IMS Service?

A3: Clearing the cache deletes temporary files which can sometimes cause apps to malfunction. Clearing the data will remove personal settings related to the app. Clearing both can often resolve app-specific issues.

Q4: If I disable the LG IMS, will it affect my device’s performance?

A4: Disabling LG IMS can impact certain services such as VoIP and multimedia services. However, it won’t affect your device’s overall performance.

Q5: My device is still displaying the “LG IMS has stopped” error message after following the steps. What should I do?

A5: If the issue persists, consider reaching out to LG customer support or visit an authorized service center. It’s possible the issue might be more technical and require professional assistance.


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