Roku streaming devices have undoubtedly revolutionized the way we enjoy multimedia content at home. However, like any technology, they are not immune to occasional glitches and errors.
One of these is the HDCP (High-bandwidth Digital Content Protection) error, also known as Error Code: 020. But what does this error mean and how can you fix it? Stay with us as we delve into the details.
What is HDCP Error Roku Detected Error Code: 020?
HDCP is a form of digital copy protection developed to prevent the copying of digital audio and video content when it is transmitted over connections like HDMI.
Error Code: 020 on your Roku device means there’s a break in the HDCP chain, essentially hindering your device’s ability to stream content.
This error usually presents itself with a purple screen on your TV, indicating that the content can’t be displayed due to the lack of HDCP compliance on your display or HDMI cable.
Causes of HDCP Error Roku Detected Error Code: 020
There are a few reasons why you might encounter this error:
Outdated or faulty HDMI cables: HDCP requires a high-speed HDMI cable. If you’re using an outdated cable, or if your cable is damaged, you might encounter this error.
Non-compliant devices: If your TV, AVR (audio/video receiver), soundbar, or HDMI switch doesn’t support HDCP, you’ll likely see this error.
Software issues: Sometimes, this error can pop up due to a bug in the Roku device’s software.
Step-by-Step Solutions to Fix HDCP Error Roku Detected Error Code: 020
Here’s how to rectify the HDCP error Roku device:
Solution 1: Check Your HDMI Cables and Ports
Step 1: Power off your Roku device and TV.
Step 2: Disconnect and reconnect both ends of the HDMI cable, ensuring a secure fit.
Step 3: Power everything back on to see if the error persists.
Step 4: If the error continues, try using a different HDMI port on your TV or a new HDMI cable.
Solution 2: Try a Different Display Setup
If possible, directly connect your Roku player to the TV, bypassing any receivers, switchers, or soundbars in between. If the error disappears, one of these components might not be HDCP compliant.
Solution 3: Check for Software Updates
Keeping your Roku device updated can help avoid any software-related issues. From your Roku home screen, navigate to Settings > System > System Update > Check Now. If an update is available, install it and see if this resolves the issue.
Solution 4: Power Cycle Your Roku Device and TV
Step 1: Unplug the power cords from your TV and Roku player.
Step 2: Wait for about a minute, then plug everything back in.
Step 3: Once your devices power up again, see if the error persists.
Solution 5: Factory Reset Your Roku Device
If all else fails, a factory reset may be the answer. Go to Settings > System > Advanced System Settings > Factory Reset and follow the prompts. However, remember that a factory reset will erase all your personalized settings and app logins.
Conclusion
The Roku HDCP Error Detected, Error Code: 020, might seem intimidating at first, but with our comprehensive guide, you can tackle it with ease.
Remember, the best approach to avoid this error is to use HDCP-compliant devices, check for software updates regularly, and maintain high-quality HDMI connections. Happy streaming!
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