How To Fix “Can’t Connect To App Store”

Can't Connect To App Store

Whether you’re a seasoned iPhone user or new to the iOS universe, the “Cannot Connect to App Store” error can throw a wrench into your mobile experience.

This guide breaks down the potential causes behind this common error and offers a detailed, step-by-step guide on how to regain access to your beloved App Store.

Can't Connect To App Store

Causes of “Cannot Connect to App Store” Error on iPhone

Here are some of the common causes to this error:

1. Internet Connection Issues: A poor or unstable internet connection can prevent your iPhone from connecting to the App Store.

2. Incorrect Date & Time Settings: Incorrectly set date and time on your iPhone may cause connection issues with the App Store.

3. Software Glitches: A bug in the iOS software could be responsible for the error.

4. App Store Server Downtime: Sometimes, the issue might be on Apple’s end if the App Store servers are down for maintenance.

Solutions to Fix “Cannot Connect to App Store” Error on iPhone

Here are some of the solutions to fix “Cannot Connect to App Store” Error on iPhone:

Solution 1. Check Your Internet Connection

Step 1: Open the Safari browser on your iPhone. Type in a web address (like in the search bar and hit “Go”. If the page loads without issues, your internet connection is working.

Step 2: If the page doesn’t load or takes a long time, this signifies a slow or unstable internet connection. Try turning off and on your Wi-Fi from the control center or go to “Settings” > “Wi-Fi” and toggle it off and on. If you’re using mobile data, try the same – turn off and on the mobile data.

Step 3: If the issue persists, consider restarting your router or connecting to a different Wi-Fi network.

Solution 2. Correct Date & Time Settings

Step 1: Navigate to the settings of your iPhone. Scroll down and tap on the “General” option.

Step 2: In the “General” menu, find and tap on the “Date & Time” option.

Step 3: Ensure the “Set Automatically” option is toggled on. This ensures your iPhone automatically adjusts date and time according to your time zone and can resolve App Store connection issues.

Step 4: If “Set Automatically” is already enabled, turn it off, wait for a few seconds, and then turn it back on. This process refreshes the setting.

Solution 3. Force Refresh the App Store

Step 1: Open the App Store on your iPhone.

Step 2: At the bottom of the screen, you will see icons like “Today”, “Games”, “Apps”, “Arcade”, and “Search”.

Step 3: Tap on any of these icons 10 times in a row. This action forces the App Store to refresh, which can resolve minor software glitches and help to restore connection to the App Store.

Solution 4. Wait for Server Downtime to End

In some cases, the issue might be out of your hands. Apple occasionally performs maintenance on the App Store servers which can temporarily make them unavailable.

You can check the status of Apple’s servers on their System Status webpage. If the App Store servers are down, all you can do is wait until Apple resolves the issue.

These more elaborated steps should help to provide additional clarity for resolving the “Cannot Connect to App Store” error on your iPhone. Remember to also keep your iOS software and apps up-to-date to prevent such issues.


Facing the “Cannot Connect to App Store” error on your iPhone can be a nuisance, but knowing the causes and how to tackle them can get you back on track.

Checking your internet connection, correcting date and time settings, forcing a refresh of the App Store, or waiting for server issues to be resolved can help you connect to the App Store effortlessly. Enjoy seamless access to millions of apps with these troubleshooting steps.


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