How To Fix “Xbox One Black Screen of Death” Issue

Xbox One Black Screen of Death

There’s nothing more daunting to an Xbox gamer than the ominous ‘Black Screen of Death.’ This dreaded error can strike at any moment, leaving you staring at an unresponsive, black screen.

The ‘Black Screen of Death’ isn’t an end game, though. This article provides an in-depth guide to resolving this error, allowing you to swiftly return to your gaming adventures.

Xbox One Black Screen of Death

Causes of the Xbox One Black Screen of Death Error

The Xbox One ‘Black Screen Of Death’ error can be caused by several factors:

1. Software Glitches

Software glitches can occur due to several reasons, like bugs in a recent update or an unstable software version. These glitches can lead to the black screen issue.

2. Hardware Problems

Hardware issues such as a malfunctioning HDMI port or cable can also cause this problem. This is more likely if the black screen appears only when using specific applications or games.

3. Incorrect Display Settings

Sometimes, incorrect display settings like an unsupported resolution or wrong color depth can lead to the ‘Black Screen Of Death’ error.

Solutions to Fix Xbox One Black Screen Of Death Error

Check out these solutions to fox the error:

1. Hard Reset Your Console

In most cases, a hard reset can resolve the black screen issue. Follow these steps:

step 1: Sold down the power button on the console for about 10 seconds until it shuts down completely.

Step 2: Unplug the power brick from the back of the console.

Step 3: Wait for 10 seconds.

Step 4: Plug it back in and turn on the console by pressing the Xbox button.

2. Reset Your Display Settings

If the issue is with your display settings, this method should resolve it:

Step 1: Press the Xbox button on your controller to open the guide.

Step 2: Go to ‘System’ and select ‘Settings.’

Step 3: Choose ‘Display & sound’ then ‘Video output.’

Step 4: Select ‘Video modes’ and uncheck the box ‘Allow 4K.’

3. Factory Reset Your Xbox One

If all else fails, a factory reset may be the solution. Note that this method should be a last resort as it will erase all your data and settings:

Step 1: Press the Xbox button on your controller.

Step 2: Navigate to the ‘System’ tab and select ‘Settings.’

Step 3: Choose ‘System’ then ‘Console info.’

Step 4: Select ‘Reset console.’

Step 5: You’ll then see two options: ‘Reset and keep my games & apps’ or ‘Reset and remove everything.’ We recommend the former option first.

Additional Troubleshooting Steps

In addition to the solutions mentioned, here are some additional troubleshooting steps you can follow:

1. Check Your HDMI Cable and Ports

Inspect the HDMI cable for any visible damage. Also, try using a different HDMI port on your TV or monitor.

2. Use a Different TV or Monitor

Try connecting your Xbox One console to a different TV or monitor. If the black screen issue doesn’t occur on this screen, the issue might be with your previous TV or monitor.

3. Check for Console Updates

Ensure that your Xbox One console is updated to the latest software version. Press the Xbox button to open the guide, navigate to ‘System’ > ‘Settings’ > ‘System’ > ‘Updates.’ If there is an update available, install it.

4. Boot in Low-Resolution Mode

If a recent change in video settings caused the issue, booting the console in low-resolution mode might help:

Step 1: Press the Xbox button on the console for about five seconds to turn off the console.

Step 2: Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console (Note: this will boot your console in low-resolution mode at 640 × 480.)


The ‘Black Screen Of Death’ on Xbox One can be a major obstacle in your gaming experience. However, with the detailed solutions provided in this guide, you should be able to resolve this issue effectively and continue with your gaming endeavors.

Remember to try the solutions in the order presented, progressing to the next only if the preceding one fails to resolve the problem.


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