How To Fix “Video is Still Processing Google Drive” Error

Video is Still Processing Google Drive

Google Drive is a handy tool for storing, sharing, and accessing videos, but users sometimes run into the “Video is still processing” error.

This error interrupts the viewing experience and can be quite frustrating. Fear not – in this article, we delve deep into the causes of this issue and offer effective, step-by-step solutions to fix it.

Video is Still Processing Google Drive

Causes of Video Is Still Processing Google Drive Error

To address the “Video is still processing” issue effectively, let’s first understand its underlying causes:

Large File Size: If you’re trying to play a large video file soon after uploading it to Google Drive, you might encounter this error. Drive takes time to process larger files.

Internet Connectivity: Slow or unstable internet connection can impede the processing and playback of videos on Google Drive.

Server Overload: High server usage at Google’s end could result in slower video processing times.

Unsupported Formats: Google Drive supports many video formats, but not all. If your video is in an unsupported format, it may fail to process.

Solutions to Fix Video Is Still Processing Google Drive Error

Now that we understand the reasons, let’s discuss step-by-step solutions to resolve the “Video is still processing” error on Google Drive:

Solution 1: Wait It Out

If your video file is large, it might take a longer time for Google Drive to process it. Try waiting for a few minutes to an hour depending on the size of the video. If the file is exceptionally large, it might take a couple of hours.

Solution 2: Check Internet Connection

Step 1: Open a new browser tab and go to an internet speed testing website such as

Step 2: Click on the “Go” button to begin the speed test.

Step 3: Check your internet speed. If it’s slow, try restarting your router or contacting your service provider for assistance.

Solution 3: Convert Video to Supported Format

Google Drive supports a range of video formats, including .MPEG4, .MP4, .MOV, .AVI, .FLV, and .WMV. If your video isn’t in one of these formats, consider converting it using a video converter tool like HandBrake.

Step 1: Download and install HandBrake.

Step 2: Open HandBrake and click “Open Source” to select your video file.

Step 3: Under the “Output Settings”, choose one of the supported formats.

Step 4: Click “Start” to begin the conversion.

Solution 4: Clear Cache and Cookies

Step 1: On your browser, click on the three dots at the top-right corner and select “Settings”.

Step 2: Scroll down to “Privacy and Security”, then click on “Clear Browsing Data”.

Step 3: Select “Cached images and files” and “Cookies and other site data”, then click “Clear data”.

Solution 5: Try a Different Browser or Incognito Mode

If the problem persists, try accessing Google Drive on a different browser or use the incognito mode of your current browser.

For Google Chrome and Microsoft Edge

Step 1: Click on the three dots at the top-right corner of the browser.

Step 2: Select “New Incognito Window” (Google Chrome) or “New InPrivate Window” (Microsoft Edge).

For Mozilla Firefox

Step 1: Click on the three lines at the top-right corner of the browser.

Step 2: Select “New Private Window”.


The “Video is still processing” error on Google Drive, while annoying, is not insurmountable. This guide equips you with an understanding of its causes and provides you with concrete steps to remedy the issue.

Remember, if all else fails, Google Drive support is just a click away. Navigate your Google Drive journey with confidence and enjoy seamless video playback!


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