How To Fix “Messenger Not Showing Messages” Issue

Messenger Not Showing Messages

Messenger has become an indispensable app for many, offering a convenient way to keep in touch with friends and family.

But when Messenger stops showing messages, it disrupts our digital lives. This article provides a comprehensive guide to troubleshoot and resolve this issue.

Messenger Not Showing Messages

Causes of Messenger Not Showing Messages

Understanding the causes behind Messenger Not Showing Messages can help identify the best solution. Here are some common culprits:

Internet Connection Issues: A slow or intermittent internet connection can impact Messenger’s performance.

Outdated Messenger App: An older version of Messenger might not function as intended due to missing updates.

Device Storage: Insufficient storage space on your device may lead to malfunctioning apps, including Messenger.

Corrupt App Data: Occasionally, the data stored by Messenger can become corrupt, resulting in errors.

Solutions to Fix Messenger Not Showing Messages

Now that we’ve identified potential causes let’s look at step-by-step solutions:

Solution 1: Checking Internet Connection

Step 1: Test your internet connection by trying to access a website or another app.

Step 2: If it’s slow or unresponsive, try resetting your Wi-Fi router or switch to another network.

Solution 2: Updating Messenger App

Step 1: Visit your device’s app store (Google Play Store for Android, App Store for iOS)

Step 2: Search for ‘Messenger’ and click ‘Update’ if available.

Solution 3: Clearing Storage Space

Step 1: Go to your device settings

Step 2: Navigate to ‘Storage’ and review the available space.

Step 3: If storage is low, consider deleting unnecessary files, apps, or moving data to cloud storage.

Solution 4: Clearing App Data

Step 1: Go to your device settings, then find ‘Apps’ or ‘Application Manager’.

Step 2: Find and tap ‘Messenger’.

Step 3: Tap ‘Storage’, then ‘Clear Cache’ and ‘Clear Data’.

Solution 5: Reinstalling Messenger App

Sometimes, the easiest solution is to start fresh:

Step 1: Delete the Messenger app from your device.

Step 2: Restart your device.

Step 3: Download and install the Messenger app from your device’s app store.

Solution 6: Updating Device Software

Your device’s software could also impact Messenger’s functionality:

Step 1: Go to your device settings.

Step 2: Look for a ‘Software Update’ or similar option.

Step 3: If an update is available, back up your data and proceed with the update.

Solution 7: Checking Messenger on Another Device

This will help determine if the problem lies with your account or device:

Step 1: Log into your Messenger account from another device.

Step 2: Check if the messages are appearing on the alternate device.

Solution 8: Disable Battery Saving Mode

Some devices have a battery saving mode that can affect the performance of apps:

Step 1: Go to your device settings.

Step 2: Look for ‘Battery’ or ‘Power Saving Mode’.

Step 3: Turn off the power-saving mode and check Messenger again.


Messenger Not Showing Messages can be an annoyance, but it’s generally a simple fix away. By checking your internet connection, ensuring your app is updated, clearing storage space, and clearing the app’s cache, you can get your conversations back on track.

If you’re still facing issues, don’t hesitate to reach out to Facebook Help Center for further assistance.

Frequently Asked Questions

Here are some of the frequently asked questions to this topic:

Why are my messages not showing on Messenger?

The reasons could range from internet connection issues, an outdated Messenger app, insufficient storage space, or corrupt app data.

Will clearing the cache for Messenger delete my messages?

No, clearing the cache will not delete your messages. However, clearing the app’s data will log you out and may require you to download messages again.

How often should I update my Messenger app?

It’s recommended to always use the latest version of the Messenger app. Check for updates regularly in your device’s app store.

What to do if none of the mentioned solutions work?

If these solutions don’t work, it’s best to contact the Facebook Help Center for further assistance.

Can a VPN affect Messenger’s functionality?

Yes, some VPNs can cause issues with Messenger. If you’re using a VPN, try disabling it to see if the issue resolves.


Please enter your comment!
Please enter your name here