How To Fix “Adventure Sync Not Working”

Adventure Sync Not Working

Whether you’re catching creatures in Pokémon Go or embarking on wizarding quests in Harry Potter: Wizards Unite, Niantic’s Adventure Sync feature is integral to your gaming experience.

However, encountering the dreaded “Adventure Sync Not Working” issue can bring your virtual adventures to an abrupt halt.

In this article, we’re going to journey into the depths of this problem, uncovering its causes and charting a course towards effective solutions.

Adventure Sync Not Working

Causes of Adventure Sync Not Working Issue

Understanding the origin of the “Adventure Sync Not Working” error can be half the battle. A variety of factors could potentially cause this disruption:

Permission Issues: The Adventure Sync feature requires permission to access your device’s physical activity data. Inability to access this data can result in the feature not working as intended.

Background App Refresh: Adventure Sync operates in the background when the game app is closed. If your device’s settings restrict background data usage or the app’s ability to refresh in the background, it can interfere with the function of Adventure Sync.

Battery Saver Mode: Battery saving modes on some devices can restrict background data and limit the functionality of the game app and Adventure Sync.

Incompatibility: Adventure Sync may not work on some devices due to hardware or software incompatibility. It requires a device running iOS 9 or above or Android 5 or above and with the capability of recording physical activity data.

App Updates: If your game app is not updated to the latest version, it can cause Adventure Sync to malfunction.

Solutions to Fix Adventure Sync Not Working Issue

With a clear understanding of the potential causes, we can now embark on the quest to resolve the “Adventure Sync Not Working” error.

Solution 1: Checking Permissions

Step 1: Open your device settings.

Step 2: Scroll down and tap on ‘Apps’ or ‘Applications’.

Step 3: Navigate to your game app, such as Pokémon Go or Harry Potter: Wizards Unite.

Step 4: Tap on ‘Permissions’.

Step 5: Make sure that the game has permission to access your physical activity data. If not, enable the permission.

Solution 2: Enabling Background App Refresh

For iOS:

Step 1: Open the ‘Settings’ app on your device.

Step 2: Scroll down and tap on ‘General’.

Step 3: Tap on ‘Background App Refresh’.

Step 4: Find your game app on the list and ensure that the switch next to it is turned on.

For Android:

Step 1: Open ‘Settings’ on your device.

Step 2: Tap on ‘Apps’ or ‘App Management’.

Step 3: Navigate to your game app.

Step 4: Tap on ‘Data usage’.

Step 5: Make sure ‘Background Data’ is enabled.

Solution 3: Disabling Battery Saver Mode

For iOS:

Step 1: Go to ‘Settings’.

Step 2: Tap on ‘Battery’.

Step 3: Turn off ‘Low Power Mode’.

For Android:

Step 1: Go to ‘Settings’.

Step 2: Tap on ‘Battery’.

Step 3: Tap on ‘Battery Saver’ or ‘Power Saving Mode’.

Step 4: Turn it off.

Solution 4: Checking Device Compatibility

Step 1: Check your device’s operating system version to ensure it is iOS 9 or above for Apple devices, or Android 5 or above for Android devices.

Step 2: If you’re not running the required version, visit ‘Settings’, then ‘General’ (on iOS) or ‘About Phone’ (on Android), and tap on ‘Software Update’ to check for available updates.

Step 3: To check if your device supports recording physical activity data, you can visit the manufacturer’s website or check in your device settings. On Android, this is typically found under ‘Google’ -> ‘Google Fit’.

Solution 5: Updating The App

Step 1: Open the ‘App Store’ on iOS devices or ‘Google Play Store’ on Android devices.

Step 2: Tap on ‘Updates’ or ‘My apps & games’.

Step 3: Find your game app in the list of pending updates. If it is there, tap ‘Update’.

Step 4: If the game is not listed, this means you are already running the latest version.


“Adventure Sync Not Working” can be a frustrating issue, disrupting your ability to venture into virtual worlds seamlessly. However, with a clear understanding of the causes and effective solutions in your arsenal, you can swiftly navigate around this obstacle and resume your adventures.

To avoid facing such issues in the future, it’s always recommended to keep your device and the game app updated, ensure all necessary permissions are granted, and monitor the settings of your device closely.


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