Everyone loves the rush of adrenaline as they conquer new levels in their favorite Ubisoft game, be it Assassin’s Creed, Far Cry, or Watch Dogs. However, when faced with the dreaded “A Ubisoft service is currently unavailable” error, the fun abruptly comes to a halt.
This article will guide you through the possible causes and step-by-step solutions to fix this issue, ensuring you quickly get back to your gaming session.
Causes of Error ‘A Ubisoft Service is Currently Unavailable’ Error
Understanding the root cause of an issue is crucial for efficient troubleshooting. This error can originate from several factors such as server issues on Ubisoft’s end, network configuration problems, outdated software, or firewall interference.
Ubisoft Server Issues: Sometimes, the problem may not be from your end. Ubisoft servers can undergo maintenance or face unexpected downtime, causing this error message to pop up.
Network Configuration Issues: The network settings of your computer or router might also trigger the error. Wrong IP configuration or using a weak DNS server can lead to connectivity issues with Ubisoft servers.
Outdated Software: Using an outdated Ubisoft Connect client can lead to connectivity errors. It’s always advisable to keep all gaming software updated.
Firewall Interference: Firewalls are known to interfere with game services, causing connectivity issues. The problem might arise if the firewall views the game client as a threat and blocks it.
Solutions to Fix ‘A Ubisoft Service is Currently Unavailable’ Error
Here are step-by-step methods to resolve the ‘A Ubisoft service is currently unavailable’ error:
Solution 1: Check Ubisoft Server Status:
Step 1: Open your web browser.
Step 2: Visit Ubisoft’s official forums or Twitter handle.
Step 3: Look for any updates regarding server outages or maintenance.
Solution 2: Reset Network Configuration
Step 1: Click the Start menu and type “Command Prompt”.
Step 2: Right-click on Command Prompt and select ‘Run as administrator’.
Step 3: Type “netsh winsock reset” in the command prompt and press Enter.
Step 4: Once the command is executed, restart your PC.
Solution 3: Change DNS Server
Step 1: Open ‘Control Panel’ and click on ‘Network and Internet’.
Step 2: Choose ‘Network and Sharing Center’ and click on ‘Change adapter settings’ from the left panel.
Step 3: Right-click on your active network connection (Ethernet or Wi-Fi) and select ‘Properties’.
Step 4: From the list, select ‘Internet Protocol Version 4 (TCP/IPv4)’ and click ‘Properties’.
Step 5: In the new window, select ‘Use the following DNS server addresses’.
Step 6: Set the preferred DNS server to 8.8.8.8 and the alternate DNS server to 8.8.4.4, then click ‘OK’.
Solution 4: Update Ubisoft Connect
Step 1: Open the Ubisoft Connect client on your PC.
Step 2: Click the menu icon in the top-left corner.
Step 3: Select ‘Settings’ from the dropdown menu.
Step 4: In the ‘General’ tab, make sure the ‘Always keep Ubisoft Connect up to date’ option is enabled.
Solution 5: Allow Ubisoft through Firewall
Step 1: Click the Start menu and type “Firewall”.
Step 2: Click on ‘Firewall & network protection’.
Step 3: Select ‘Allow an app through firewall’.
Step 4: In the new window, click the ‘Change settings’ button.
Step 5: Scroll down the list until you find Ubisoft Connect, and check both the ‘Private’ and ‘Public’ boxes next to it.
Step 6: Click ‘OK’ to apply the changes.
Conclusion
Facing the “A Ubisoft service is currently unavailable” error can disrupt your gaming experience. However, understanding its causes and implementing the solutions outlined above can help you troubleshoot and get back to your Ubisoft adventures swiftly.
Remember, keeping your gaming software updated and using stable network settings can prevent such issues in the future.
